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Express

R 65 Per extension per month - Excl. VAT
  • 3 – unlimited extensions
  • 6 Months Data Retention
  • Conference Rooms
  • Cost Reporting
  • Free Interbranch Calls
  • Global Contacts
  • Per minute, per second, Local, National and Mobile
  • Telephonic Support
  • Call Recording *
  • Number Porting *
  • Pin Protection and Pin Dialing *
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Enterprise

R 85 Per extension per month - Excl. VAT
  • 3 – unlimited extensions
  • 6 Months Data Retention
  • Conference Rooms
  • Cost Reporting
  • Free Interbranch Calls
  • Global Contacts
  • Per minute, per second, Local, National and Mobile
  • Telephonic Support
  • Call Recording *
  • Number Porting *
  • Manager Access: Elevated access *
  • Manager Access: Scheduled Reports *
  • Manager Access: Team management *
  • Mobile Softphone App *
  • Agent Manager softphone desktop application
  • Automatic Call Distribution
  • Basic Queue Participation + Basic analytics
  • Browser Phone
  • Extension Permission management
  • Pin Protection and Pin Dialing
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Call Buster

R 185 Per extension per month - Excl. VAT
  • 3 – unlimited extensions
  • 6 Months Data Retention
  • Conference Rooms
  • Cost Reporting
  • Free Interbranch Calls
  • Global Contacts
  • Per minute, per second, Local, National and Mobile
  • Telephonic Support
  • Call Recording *
  • Number Porting *
  • Manager Access: Elevated access *
  • Manager Access: Scheduled Reports *
  • Manager Access: Team management *
  • Mobile Softphone App *
  • Agent Manager softphone desktop application
  • Automatic Call Distribution
  • Basic Queue Participation + Basic analytics
  • Browser Phone
  • Extension Permission management
  • Pin Protection and Pin Dialing
  • Discounted CALL BUSTER 29c Local, National and Mobile
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* There is an additional charge and/or restrictions for this service.

Call Recording

Call recordings are charged at R15 per extension

Call recordings are a critical feature for most businesses and useful one for others. From a technical standpoint, call recordings are developed to be secure, searchable, easy to access and usable in a court of law.

  • 6 months standard retention
  • Accessible and playable within an Internet Browser via SSL and Administrator login
  • Additional retention is available for a nominal fee
  • Designed to provide 99.999999999% durability of objects over a given year
  • Stored on multiple devices across multiple facilities for durability and redundancy
  • Structured and searchable storage of call recordings

REC

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